Interactive voice response - Wikipedia
Interactive Voice Response (IVR) systems are automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. They operate using …
What Is IVR? - Interactive Voice Response Explained - AWS
Interactive voice response (IVR) is an automated phone system that allows your customers to choose from voice menu options and interact using voice and number pads. When customers …
What is interactive voice response (IVR)? - IBM
Interactive voice response (IVR) is an automated telephone system technology that enables callers to receive, provide information or make requests by using voice or menu inputs. It …
What Is IVR (Interactive Voice Response) & How Does It Work?
Nov 2, 2024 · Interactive voice response (IVR) is a technology included in today’s leading voice-over-internet-protocol (VoIP) solutions that greets and acts on information it collects from callers.
What Is IVR? A Complete Guide to Interactive Voice Response
Interactive Voice Response (IVR) is an automated phone system that interacts with callers through pre-recorded voice prompts and menus. The IVR system starts by greeting callers …
Interactive Voice Response: What Is IVR, How It Works & Benefits
Feb 13, 2025 · Interactive Voice Response (IVR) is pivotal to call center success, particularly for inbound communications like customer service. It keeps calls organized, directing customers …
What is interactive voice response (IVR)? - TechTarget
Feb 4, 2025 · Interactive voice response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients.
What are interactive voice response call centers - Verizon
Verizon IP Interactive Voice Response (IVR) is a component of the IP Contact Center (IPCC) portfolio of internetworking services, which tightly couples signaling and functionality from the …
What is IVR and how does it work? | Zoom
Nov 4, 2025 · If you’ve ever called customer service and encountered an automated voice guiding you through menu options, you’ve used interactive voice response (IVR). IVR technology …
What is Interactive Voice Response (IVR)? The Ultimate Guide
Dec 11, 2025 · We've put together this extensive guide for buyers to compare and identify the best IVR systems and software for your specific needs. We've tested the most popular IVR …