Content moderation has always been a pit of despair for Meta. And now, Mark Zuckerberg's "apology tour" seems to be ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

Forbes contributors publish independent expert analyses and insights. Co-founder of Lightspark and also the MIT Cryptoeconomics Lab. BATH, UNITED KINGDOM - OCTOBER 29: In this photo illustration the ...

Meta CEO Mark Zuckerberg said moving teams from California to Texas and other states would help address concerns of ...

Now, she’s vice president of trust and safety at WebPurify, a content moderation service provider that works with businesses to help ensure the content people post on their sites follows the rules.

Periodically, the worlds of advertising and partisan politics collide. An impassioned and often politicized debate has taken center stage around the value of walled garden content moderation. There ...

Since Meta announced an end to third-party fact-checking, claiming it was freeing itself from “societal and political pressure to moderate content”, social media users have questioned the value of ...

Today is the deadline for public comments regarding a "public inquiry" by the Federal Trade Commission (FTC) into the "potentially illegal" content moderation practices of social media platforms. As ...

Meta is altering its content moderation policy, CEO Mark Zuckerberg said in the latest announcement. As part of sweeping changes aimed at rectifying issues on content bias and promoting free ...

This transcript was prepared by a transcription service. This version may not be in its final form and may be updated. Ryan Knutson: So are you aware that there's this trend at the new year where ...

Social media platforms have historically run their content moderation much like a parent running a house full of teenagers: If you live under my roof, you follow my rules. But as social media has ...

Content moderation has always been a nightmare for Meta. Its new content-moderation policy is a huge change — and it could be an improvement. Mark Zuckerberg's "apology tour" from the past few years ...