As their small businesses grow, most business owners reach a point where they consider investing in customer relationship management (CRM) software. At the most basic level, a CRM solution can help ...

The solution, UpShot Alerts, gives sales executives the ability to set parameters for alerts such as a text message sent to a cell phone if the status of a pending deal changes. "What's happening is ...

Salespeople now can download e-mails in Outlook into Upshot while online, including attachments. Based on an e-mail address, the e-mail is directed to the correct customer account within Upshot.

Lawry Matteson is writer and content supplier for webCRM – a company providing web-based CRM SaaS solutions since 2002, and he likes discussing and writing on latest CRM provider or product reviews, ...

A business that retains its client base can often mean much more than expansion and earnings alone. Some experts may emphasize revenue when considering longevity, but a high-quality company is hardly ...

Earlier this month, SAP released an expansion of its mySAP CRM, the SAP CRM on-demand solution, which is designed to offer both large and mid-sized companies an Internet-based tool to manage customers ...

Customer relationship management (CRM) not just an application, it’s a way to network with your customers in an exchange that delivers greater value to them and greater profits to your business.