How to Set Up a VoIP Call Center on Time, Under Budget Your email has been sent Learn my seven-step foolproof process for setting up a VoIP call center as fast as possible without breaking the bank or ...

Could your voice over IP telephone service take down your whole home office network? Fellow Computerworld blogger Michael Horowitz thinks that’s a possibility if you follow your VoIP vendor’s ...

Tools automate home installation of Net-based phone calls and video broadcasts. It could give some English to broadband triple-plays. Marguerite Reardon started as a CNET News reporter in 2004, ...

As cable and phone companies jostle to sell voice, video and data bundles over broadband connections, tools are needed to get those services running as quickly as possible. On Monday, SupportSoft, a ...