Professionals are pinning some of their biggest AI aspirations on improved productivity and efficiency, which could bring benefits to their own employees and to their customers. According to a recent ...
AI contact center technology is fundamentally reshaping customer service, combining automation, virtual agents, AI agent assist, and voice bot technology. Platforms like Bright Pattern offer scalable, ...
Zadarma, a global VoIP service provider, announces the launch of the Zadarma AI Voice Agent. This virtual assistant handles ...
CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced the expanded availability of AI-powered voice support ...
WASHINGTON, Oct. 29, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced the ...
The Zadarma AI Voice Agent stands out as a communication tool that uniquely combines support in eight languages with built-in ...
MOUNTAIN VIEW, Calif., June 9, 2025 /PRNewswire/ -- Level AI, a leader in customer experience AI, today announced the launch of Naviant, a next-generation AI virtual agent built to deliver truly human ...
Alright, so Microsoft just dropped something pretty wild this week. They’re not just tweaking Copilot anymore—they’re completely reimagining how we’ll interact with AI on Windows. We’re talking about ...
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