Problems with the Ventra app spurred Metra to allow riders onto trains for free during the morning commute. Social media was peppered with commuters asking if the Ventra app was down starting early ...

CHICAGO (WLS) -- The Ventra app is back up and running again Sunday after being down for multiple days. Metra said the real test on the app's ability to handle operations will be during the Monday ...

Jeramie Bizzle is a web producer for CBS Chicago. Jeramie began working with CBS Chicago as an intern in 2017 and returned as a full-time Web Producer in 2021. He has previously written for the Austin ...

Some Ventra app issues lingered for Metra riders Friday morning, marking the second straight day of ticketing troubles, though the rail agency said improvements have been made. According to an alert ...

Metra riders should have a smoother commute on Monday, as the agency says tech teams have worked through issues encountered by the Ventra mobile app. The agency, who launched a new pricing system this ...

CHICAGO (WLS) -- The Ventra app outage expanded on its second day and impacted Chicago Transit Authority, Metra and Pace passes and tickets, Ventra said. The outage comes one day after Metra rolled ...

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Metra’s launch of a new system for fares and zones hit a snag when its Ventra app crashed amid Thursday’s morning rush. Several riders also reported issues with new automated ticket machines. The ...