In the past, it would often take an hour for a travel agent and airline representative to reserve a seat on an airplane due to paperwork and manual labor. Thankfully, those days are long gone. Airline ...

Starting early Wednesday, United customers won't be able to book flights and access other services as the airline upgrades its reservation system.

United will take its core reservation platform offline as part of a planned controlled restart of its SHARES booking system.

Every time a passenger buys a plane ticket from a travel agent, the transaction traverses a labyrinth the consumer never sees one that adds a few dollars to the price. Agents have used giant global ...