Business owners who are great problem solvers within any business are the best prepared to solve their customers’ needs effectively as well. In fact, every business is about solutions to customer ...

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Entrepreneurs who build successful businesses often possess a unique ability to see what others don't—the critical bottlenecks hiding in plain sight that create frustration, inefficiency, and lost ...

In this CUBE Conversation, I’m joined by Gretchen Tinnerman, vice president and general manager of US Telco, Media & Entertainment and Technology at Kyndryl Holdings Inc., for a post-Mobile World ...

Within the AI space, it’s easy to get excited about advanced algorithms, groundbreaking models and cutting-edge architectures. Companies often invest heavily in developing the “next big thing,” ...

The software company NICE launched Enlighten AI to improve customer service and clients' efficiency. Enlighten AI decreases the workload for representatives and enhances customer interactions. This ...

Opinions expressed by Digital Journal contributors are their own. “The solutions we have today will soon not be enough to provide unparalleled customer satisfaction. Information technology continues ...

There is no denying it OpenAI’s ChatGPT and other similar AI tools are providing powerful AI assistants in our daily personal and working lives. One method of using ChatGPT is to help you brainstorm ...