The need to keep your e-commerce site functional and at peak performance level cannot be disregarded in today’s modern-day digital era. Be it Shopify, BigCommerce, or another platform altogether, the ...

As access to information becomes quicker and simpler, it’s crucial for businesses to focus on even the smallest details and ensure flawless performance in real time. This approach allows them to ...

Yet companies still shell out millions for support and maintenance contracts to stay on the software upgrade treadmilldespite, Yankee says, 80 percent of customers’ IT budgets going toward operational ...

Abstract: Software maintenance and evolution are critical processes that ensure software systems remain functional, efficient, and adaptable over time. This article explores the four primary types of ...

I remember the earnest conversation about maintenance and support as if it was yesterday: At SAP’s Sapphire show, in April 2007, the sun setting over the Atlanta skyline. Having just finished up an ...

Market realities, competition from Oracle, and maintenance and support complexity are the reasons behind ERP giant SAP's move to limit service plan choices for new customers of its enterprise software ...

There's a downside to software acquisitions. These newly bulked up giants will increase your software maintenance and support costs. Just ask Eric Wilson, CIO for Raley's, a California supermarket ...