Better Business Bureau (BBB) of Upstate New York office in Buffalo, N.Y. With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and ...

In 2024, claim handling accounted for 65.2% of closed complaints. Here’s a deep look by claim, insurance and coverage type, and disposition. Consumers are increasingly filing insurance complaints as ...

Q: My independent firm told me that I am responsible for reporting “complaints” I get from my clients to the firm's compliance officer. Not surprisingly, since Labor Day, I've had more clients ...

To customers and business owners alike, good reviews are of paramount importance. In fact, according to research by business consulting company Invesp, 88% of customers trust online reviews as much as ...

Complaints about aggressive debt collection have skyrocketed in recent months, federal data shows, a sign that more Americans are falling behind on credit cards and medical bills. The rise in ...

A Georgia business owner is warning others about a Google review scam after scammers targeted his landscaping company twice ...