Co-Founder and Advisor at FlexTeam and CXO at Liquid, an operating system for agile businesses starting with contracts and global payments. If you’re building a startup, you’re probably wondering how ...
Today’s business environment is tough — as such, customer success has become a crucial aspect of generating revenue. It’s no longer enough to simply acquire new customers; retaining and expanding ...
Launching Customer Success within your organization? That’s great! It means you have conceptual buy-in about the value that Customer Success can bring, and probably the expectation that the new team ...
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