An Outbound Dialer Will Help You Win the Numbers Game Your email has been sent Discover how an outbound dialer can help you reach more prospects and win the numbers game with effective dialing ...

When discussing outbound call centers, many people think of robocalls, the frustrating outbound calls you likely don’t want to receive from companies with which you likely don’t have any relationship.

It can make a call feel more relevant and more accountable, especially when teams are operating across borders.” She added ...

The sales team is primarily responsible for reaching your company's sales targets. Others would agree that they keep businesses afloat. Led by outbound call center solutions, a sales team can improve ...

Outbound call centers can be broadly classified into two distinct types based on the nature of the calls being made. In each classification, the agents are either mostly engaged in campaign management ...

I work for a large bank in the Fraud and Security department for our corporate online banking platform. As per our existing procedures, our call center agents ask for the following pieces of ...

Many businesses operate under the impression that their caller ID (also known as CNAM) appears every time they make an outbound call. However, less than 10% of consumers opt-in to caller ID, leaving ...