EL CAJON, Calif. (KGTV) — El Cajon is the first city in California to use the Nurse Navigation program in an effort to prevent non-emergencies from bogging down 911 resources. "911 calls are answered ...

Santa Clara County has expanded its Nurse Navigator Program countywide to direct non-critical 911 calls to appropriate care.

SANTEE, Calif. (FOX 5/KUSI) — Just a couple of weeks after expanding in the East County, a program that connects 911 callers to nurses is already getting positive reviews. El Cajon first launched the ...

BUFFALO, N.Y. (WKBW) — Concerns over American Medical Response (AMR) response times in Buffalo are back in the spotlight. Council Member Mitch Nowakowski is pushing to implement a Nurse Navigation ...