A good customer experience is the result of good knowledge management. Don't believe me? Here are three arguments why. To state the obvious: A good knowledge experience is one that is efficient, ...

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3. Timeliness and currency: Outdated information undermines AI performance. In fast-changing fields, models that rely on ...

AI is transforming knowledge management, enabling organizations to deliver accurate information faster, to both customers and employees. In this webinar, experts from NiCE and Dialpad will share how ...

The insurance industry runs on information. Every policy, claim, risk assessment and customer interaction depends on access to timely, accurate and well‑organized knowledge. Yet it’s an industry where ...

PARIS & MÖGLINGEN, Germany, September 11, 2025--(BUSINESS WIRE)--USU GmbH acquires Mayday, the leading provider of AI-powered knowledge management in France, thereby consistently driving forward its ...