Even the smoothest running restaurants can look like a scene out of "Mad Max" when you leave the service floor and enter the fiery "back of house." The chaos of the kitchen is where the magic of a ...

After years in luxury hospitality watching servers maintain Oscar-worthy smiles while internally screaming, I'm breaking the ...

Daniel M. Lavery cofounded and co-edited the site The Toast and is the New York Times bestselling author of Texts From Jane Eyre, The Merry Spinster: Tales of Everyday Horror, Something That May Shock ...

In a world where we can tailor more and more of our experiences to our personal preferences, the work of restaurant servers grows increasingly more treacherous. While many servers are doing their best ...