"With this Q4 release, we're doubling down on agentic banking -- AI that doesn't just automate service, but drives outcomes: growth, wallet share, and experience -- at enterprise scale with the ...

The proliferation of smartphones and messaging apps and the always-on mentality of many consumers changed the communication behavior of people. What used to be communicated by using SMS messaging and ...

While several U.S. banks are developing or piloting virtual assistants based on artificial intelligence, Singapore’s largest bank has been using an AI-powered chatbot to run its digital-only bank in ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Citibank recently announced plans to roll out its Messenger chatbot in ...

SAN JOSE, CA / ACCESS Newswire / February 28, 2025 / interface.ai is thrilled to announce its Q1 2025 product release, introducing a suite of new innovations designed to enhance AI-driven member & ...

The Malaysian RHB Banking Group has launched a chatbot via the RinggitPlus comparison website. The chatbot is a blend of an “advisor” and “salesperson” for consumers applying for a personal loan.

When Manulife, one of the largest insurance companies in Canada, launched a digital bank this month, it leaned on artificial intelligence to help it attract the millennial consumers it sought. It used ...

Banking is gradually moving away from the banking halls. It is no longer where a bank operates from that matters, but what it does. United Bank for Africa (UBA) Plc has in the last three years won the ...