Before Twitter/Facebook/Google+, your instant messenger status had to not just tell people whether or not you were free to chat, but serve as a rudimentary thought dump of quotes and witty sayings.

WASHINGTON — Beth Marchessault, 23, bumped into someone at a recent wedding whom she hadn’t been in touch with for years. But the old friend had kept up with Marchessault’s life through notes she’d ...

Being the boss means you're busy; that goes without saying. But like any good boss, you want to ensure you're available -- physically and intellectually -- for your employees. Traditionally, that has ...

The popularity of instant messaging has grown exponentially in the past decade, but the communication platform’s immediacy presents users with endless opportunities to come off the wrong way. These ...