Google learned some harsh lessons on Father’s Day when it reminded Gmail users to “Call dad.” Despite good intentions, the reminder triggered a backlash among users with deceased, abusive or otherwise ...

Gmail gets EE2E as it turns 21. The greatest April Fool’s Day joke that never was has to have taken place on April 1, 2004. It was then that Google, without a hint of irony, launched what was to ...

Google kept its users pretty well informed during the latest outage -- but please, guys, don't try to hide behind percentages If you were one of the users who logged on to Gmail this past weekend to ...

A continuing theme at South by Southwest Interactive is figuring out how to foster innovation at organizations. A team of Google employees shared some thoughts on Sunday about how they create and ...

It’s become the email equivalent of separating church and state: work email is for official communications while private accounts are for personal — and sometimes inappropriate — messaging. But as the ...