For years, employee training in financial institutions has followed a familiar formula: shadowing seasoned reps, flipping through static manuals, and completing LMS quizzes that feel like school all ...

MOSINEE, Wis. (WSAW) - When you’re in a life-or-death situation, every second counts. The Aspirus Med-Evac team knows this all too well. Every three to four months they go through a training ...

Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. As someone who has spent decades in the contact center ...

ElectriCom LLC, a utility infrastructure company specializing in electric, telecommunications, fiber optic and storm response, was looking for a new way to increase operator practice time without ...

Although the power of simulation training is evident, there is a notable lack of comprehensive research that validates its effectiveness within the fire service. Nevertheless, the existing studies, ...

FORT CAVAZOS, Texas — Yoakum-Defrenn Army Heliport, the home of the 1st Air Cavalry Brigade, is one of the busiest heliports in the Army. While much of the 1st Air Cavalry Brigade mission happens in ...