Rockville Centre, N.Y.-based Catholic Health has spent the last 10 years building what is now an award-winning culture of safety. On Feb. 5, Press Ganey recognized the system with its HRO Foundation ...
In one of the courses I teach, my students are asked if it’s harder to change an individual’s way of thinking about things or to change an organization’s culture. The truth is, both are complicated.
Business interactions rely on communication. Cross-cultural business was once reserved for large corporations, but in today’s global economy, many small and medium-sized businesses face a critical ...
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