Every day, thousands of conversations between businesses and their customers unfold, each containing valuable insights that traditionally vanished into thin air. Conversation intelligence technology ...

Meta is turning its smart glasses into something closer to an assistive hearing device, adding a new conversation-focused listening mode that tries to pull human voices out of noisy environments.

Once again, AI dominates the agenda when it comes to discussing the most significant and impactful trends of the coming year. But with 2026 fast approaching, the conversation isn’t just around what AI ...