If there is one thing all sales people can agree upon, it's that most companies have a poor CRM process. Fortunately, most of these challenges can be corrected by the sales managers, so I've decided ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

CRM has become known not only for amazing successes, but also for the numerous documented failures. Although the media has been flooded with case study after case study of corporate America and its ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) implementation is a 10 ...

Discover the benefits of analytical CRM for business growth. Analyze customer data to enhance strategies and improve relationships. Analytical customer relationship management software offers advanced ...

Salesforce and NetSuite are among the best CRMs in 2025. We compared their pricing, features and more to help you determine ...

“If a company isnt ready or capable of changing its business processes and culture to focus on the customer, CRM will fail. The label of CRM is tarnished because companies have built huge ...

Many brands have begun to look at customers as having a life cycle, similar to products and services, taking into consideration marketing, sales, support and finance. David Kirkpatrick offers up some ...