CRM emerged in the 1990s as an information technology solution for managing a customer database and, today, sits at a senior management strategy or executive level to ...

Sales teams from the smallest of businesses to the largest of organisations use customer relationship management (CRM) software. CRMs can help to automate workflows, reduce manual tasks and, most ...

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Growing a small business requires strategic investments in areas that will make your processes simpler and more productive. A CRM (Customer Relationship Management) software application is one of the ...