Customers have been interacting with bank chatbots for the past decade, usually using the tools for routine tasks such as checking their balance, reporting a lost card or requesting help with tech ...

While several U.S. banks are developing or piloting virtual assistants based on artificial intelligence, Singapore’s largest bank has been using an AI-powered chatbot to run its digital-only bank in ...

Banking is gradually moving away from the banking halls. It is no longer where a bank operates from that matters, but what it does. United Bank for Africa (UBA) Plc has in the last three years won the ...

“2023 will be the ‘year of the chatbot’ in banking. After years of hearing pundits and futurists tell them how disruptive AI is going to be in banking, 2023 will finally be the year that bank ...

chatbots can offer a convenient and accessible way for individuals to manage their personal finances, fraud prevention and more. Chatbots are computer programs that use artificial intelligence (AI) to ...