A common misconception due to the effects of the Covid-19 pandemic is that companies are shutting down or performing less efficiently. While this is the case in certain industries, operations like ...

Interest in intelligent automation is rising among enterprises and service providers due to advancements in AI. Robotic process automation, typically used for standard procedures and rule-based ...

STAMFORD, Conn.--(BUSINESS WIRE)--U.S. enterprises are quickly adopting intelligent automation as part of digital transformation projects that bring immediate benefits, according to a new research ...

Resilience and adaptability are key to delivery of excellent service levels in operations, as these features can make or break the delivery of new products and services. When it comes to building ...

In recent weeks, the world has been inundated by news of Chat-bot breakthroughs from Alpha-bet and Microsoft, amongst others. In the restaurant space, bots are not a new concept or top-ic. While the ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

What began in 1994 as an online bookstore from Jeff Bezos’ garage has transitioned into one of the most dominant platforms in global e-commerce. Over the years, Amazon’s transformation has redefined ...

Arguing that automation doesn’t provide value to manufacturers is like arguing that springtime is bad for farmers. No one, least of all the authors, would hold that there’s no room for ...

Abstract: The rapid advancement of artificial intelligence and automation is restructuring logistics operations worldwide. AI-driven solutions provide unparalleled efficiencies to the logistics sector ...