The Post-Baccalaureate Certificate in Advanced Analytics is designed for students with a foundational background in exploratory data analysis, offering advanced education in machine learning, deep ...

Despite the recent challenges in overall experience quality seen in Forrester’s Customer Experience Index (CX Index™) benchmarks, customer experience (CX) remains a priority for many organizations.

Over the last 30 years, observers have watched artificial intelligence (AI) go from the proverbial "spring blooms" to "winter doldrums." After all, the technology has been early in its lifecycle: ...

Organizations that thrive on change use data and analytics as a competitive asset. They adapt quickly and predict trends by continuously curating and analyzing data and developing insights that drive ...